Önceki SSS

Kamera Bağlantı Kılavuzu

  1. Wi-Fi kamera Yoosee uygulamasına nasıl bağlanır?
  2. Yönlendirici ve telefon ayarları için gereklilik
  3. "GW-"wifi bulunamıyor /bağlanamıyor
  4. Ekleme işleminde "WiFi bağlantısı başarısız" uyarısı olduğunda nasıl yapılır?
  5. Sıfırlama düğmesi/deliği nerede? Kamera nasıl sıfırlanır?
  6. Harici ağ olmadan bağımsız mod
  7. 4G kamera Yoosee uygulamasına nasıl bağlanır?

Uyarı Fonksiyonu

  1. How to deal with when you cannot receive the alert notifications?
  2. How to enable the alert mode?
  3. How to enable Alarm white light?
  4. Guide of alarm type and operations

Video oynatma kontrol edilemiyor

  1. The App gives the prompt of “The network is busy, please try again later.” when checking “TF card”.
  2. The monitoring goes black when checking video playback.
  3. There is no video recorded in memory card.

Daha Fazla İpucu

  1. Download Yoosee
  2. How to share the camera to guest account?
  3. Instruction of Intelligent damon function
  4. There is no pictures in Intelligent Events function?
  5. Instruction function in real-time monitoring page
  6. Monitoring on PC
  7. How to connect the camera with NVR?
  8. How to modify the app login passowrd?
  9. How to update the firmware/app version?
  10. How to get better infrared vision?
  11. Introduction of Cloud intelligent Events

Kamera eklenemedi

  1. How to reset the camera?
  2. No response after long press the reset button?
  3. Heard the voice tone “Device is online already” , but it shows the connection is failed.
  4. Failed to search the camera when connecting the device via “Fast networking”
  5. Use the wired connection but can not connect to the camera
  6. Failed to connect the camera after changing the router or WIFI password.

Alarm ve anlık bildirim

  1. Unable to bind a mailbox to get alarm notification
  2. The alarm picture on the message page cannot be displayed normally.
  3. No objects move in front of the camera, but get the motion alert?
  4. The mailbox is bound, but the alarm email cannot be received.

Gerçek zamanlı izleme

  1. Wi-Fi kamera için "Cihaz çevrimdışı" mesajıyla nasıl başa çıkılır?
  2. "Ağ meşgul" mesajıyla nasıl başa çıkılır?
  3. Görüntü olmadan gerçek zamanlı izleme ile nasıl başa çıkılır？
  4. Ses olmadan gerçek zamanlı izleme ile nasıl başa çıkılır?
  5. How to deal with when the camera don’t follow the gestures/commands to rotate?
  6. How to deal with when prompt” offline already” with 4G camera?

Hafıza Kartı Depolama

  1. Where is the memory card slot?
  2. No record videos on memory card?
  3. There is prompt no memory card although you insert it?
  4. No record videos although Alarm record is enabled?
  5. How to download the memory card record videos?
  6. How long with the record video can be save?
  7. How to copy and play the record videos from the memory card to computer?

Bulut Depolama

  1. Introduction of Event recording/24h recording plan
  2. How to download cloud record videos?
  3. How to locate the cloud video you downloaded?
  4. How to switch the cloud plan to another camera?
  5. There is no cloud videos although subscribed?
  6. To unsubscribe from the cloud service
  7. Notes on Automatic Renewal
  8. To change to another payment account or switch to another package

Hesap ve Şifre

  1. Can not receive the verification code when registering Yoosee with phone number or email?
  2. How to change the APP log-in password
  3. How to set up the passwords after logging on through We-chat.

Monitör kullanılamıyor

  1. The camera is offline
  2. The image is always loading when monitoring
  3. Monitoring is available in WiFi network but failed to work with mobile data.
  4. Failed to monitor after changing the router or WIFI password.

Diğer sorunlar

  1. When checking and updating the firmware, the update failed.
  2. How to share video with friends?
  3. No sound can be heard while the phone is monitoring.
  4. The color of the manitoring screen is abnormal.
  5. Can not hear the sound from the camera speaker during audio talk.

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