Add Device
- How to Set Up Wi-Fi Cameras via the Yoosee App
- What to Do If Your 2.4GHz Wi-Fi Network Isn’t Available
- How to Change the Wi-Fi Network of the Camera
- Failed to Add Wi-Fi Camera in the App – How to Troubleshoot
- Unable to Find/Connect to “GW_AP_xxx” Network
- Can I Add a Wi-Fi Camera if I’m Not Nearby
- How To Install Bulb Camera?
- How To Install Indoor Camera?
- How To Connect and Install Outdoor Wi-Fi Camera?
Alarm Function
- How to Handle the Issue of Not Receiving Alarm Notification Messages in the Phone Status Bar?
- How to Troubleshoot Frequent Alarm Notification Messages from the Camera?
- How to Resolve the Issue of Receiving No Alarm Notifications on Your Phone When the Camera Detects Alarms?
- How to Enable the Tracking Function on the Camera?
- How to Set or Disable the Camera Alarm Sound?
- What is the “Scheduled Alarm” Feature of the Camera?
- How to Set Up Alarm and Light Activation When Motion is Detected?
- How to Allow Guest Users to Receive Alarm Notifications?
- How to Set Motion Detection
Other Issues
- How to Switch Languages in the Yoosee App?
- How to Adjust Camera Order
- How to Update the Camera Firmware
- How to use the standalone mode for monitoring with a Wi-Fi camera?
- Why Are There No Function Options on the Camera Settings Page?
- How to Enable Night Vision Mode
- How to Adjust an Inverted Picture on Your Camera
- How to Update the Yoosee App Version?
- Why Can’t I Log Into My Account?
- How to Change Account Password on Yoosee App?
- Why Does the Computer Monitor Display a Black Screen While the Mobile Monitor Is Normal?
- How to remove advertisements?
- Amazon Alexa Integration for Yoosee WiFi Cameras
Monitoring
- How to Deal with the “Offline” Message for a Wi-Fi Camera
- How to Deal with the Message “Offline” for a 4G Camera
- What to Do If the Wi-Fi Camera Monitoring Network is Busy?
- What to Do If There Is Sound but No Image During Monitoring?
- How to Share the Camera with Other Users?
- Can I Use My Own SIM Card in a 4G Camera?
- How to Delete the Guest Accounts
- How to Deal with Camera Rotating Slowly or Lagging?
- How to Troubleshoot Abnormal Color in Camera Footage?
- How to Deal with No Sound During Camera Intercom?
Purchase services
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Video Recording
- What to Do When the Memory Card is Full?
- Micro SD Card Format/Not Detected Issues
- What is the Maximum Memory Card Capacity Supported by the Camera?
- What to Do If There Are No Recordings on the Card Playback Page?
- After Inserting the Memory Card, Does It Support Real-Time Playback?
- What to Do If You Encounter an Error Message While Viewing Card Playback?
- What to Do If Card Playback Keeps Loading?
- How to Download Card Recordings via the Yoosee App?
- How Much Space Does One Day of Card Recording Require?
- How to Set Up Alarm Triggered Recording Function?