Najczęściej zadawane pytania dotyczące aplikacji Yoosee (2024)

Adding a device

  1. How to connect another network to the camera?
  2. There is no 2.4G frquency band?
  3. How to connect the camera by remotely?
  4. Do I need to re-add the camera after changing my phone number?
  5. How to restart the device?
  6. Can a 5G router connect to the camera?
  7. What to do if the camera reset does not respond?
  8. How to add a camera using a wired connection?
  9. What is the login password/initial password?
  10. How to change the primary account?
  11. If the device loses power, will it automatically reconnect after being plugged in again?
  12. Can the camera be re-added after deletion?
  13. What to do if the confguration fails to load?
  14. What to do if devices aren’t displayed during “Wired Connection” setup?
  15. How to modify the lP address of a camera?
  16. Jak podłączyć kamerę Wi-Fi do aplikacji Yoosee?
  17. Wymagania dotyczące routera i ustawień telefonu
  18. Nie można zlokalizować / nie można połączyć "GW-"wifi
  19. Co zrobić, gdy w procesie dodawania pojawia się komunikat "Połączenie WiFi nie powiodło się"?
  20. Gdzie znajduje się przycisk/otwór resetowania? Jak zresetować kamerę?
  21. Enable Standalone mode without external network
  22. How to connect 4G camera to Yoosee app?

Events

  1. How to enable recording function on Events page?
  2. Why there is no records on Events page?

Cloud Video

  1. Can I view previous recordings with newly purchased cloud services?
  2. Jak wyświetlić nagrania odtwarzane w chmurze?
  3. Co zrobić, jeśli odtwarzanie w chmurze jest przerywane lub nie działa?
  4. Can I retrieve purchased cloud service packages after account cancelation?
  5. What to do if “playback link failed” is prompted?
  6. How to download cloud record videos?
  7. How to locate the cloud video you downloaded?
  8. Nie ma filmów w chmurze, mimo że są subskrybowane?

Video Recording

  1. How to access the record videos from the memory card to computer?
  2. How to know the memory card remaining storage?
  3. Dlaczego pasek postępu odtwarzania ma różne kolory?
  4. What to do when the memory card is full?
  5. Is it possible to delete cloud/card recordings?
  6. Why I can not access records on memory card?
  7. Where is the memory card slot?
  8. Nie nagrywasz filmów na karcie pamięci?
  9. Nie ma karty pamięci, mimo że została włożona?
  10. Brak nagrań wideo, mimo że funkcja nagrywania alarmowego jest włączona?
  11. How to download the memory card record videos?
  12. How long with the record video can be save?

Alarm Function

  1. How to resolve slow response or lag in mobile tracking/panning?
  2. There is no alert notifcation on the phone?
  3. How to enable the alert mode?
  4. How to enable alert spotlight?
  5. How to set Scheduled alert(Guarding period)
  6. Jak ustawić wykrywanie ruchu?
  7. Jak ustawić śledzenie ruchu?

Monitoring abnormalities

  1. How to share the camera to other users?
  2. How to delete the quest accounts?
  3. How to turn off monitoring?
  4. How much data does a 4G camera use for 10 minutes of monitoring?
  5. Can I use my own SIM card in 4G camera?
  6. How to set a frequently viewed location?
  7. How to resolve ‘Insuffcient Permissions’ during monitoring?
  8. What to do if the monitoring is lagging?
  9. How to enable multi-screen display?
  10. What to do if the memory card playback keeps showing “Loading”?
  11. What to do if the camera continuously beeps?
  12. Czy kamera obsługuje dwukierunkowe audio?
  13. Dlaczego podczas dwukierunkowej komunikacji audio występują szumy?
  14. Jak zwiększyć głośność dźwięku podczas monitorowania za pomocą telefonu komórkowego?
  15. Why it display night mode?
  16. Can the infrared light be turned off?
  17. How to improve the image quality?
  18. What to do if the monitoring screen is reversed?
  19. Why aren’t the infrared lights turning on?
  20. What to do if the camera’s daytime image has abnormal colors?
  21. How to adjust the camera’s color?
  22. How to deal with the message“Device is offline” for Wi-Fi camera?
  23. Jak poradzić sobie z komunikatem "Sieć jest zajęta"?
  24. How to deal with the real-time monitoring without image?
  25. How to deal with the real-time monitoring without sound?
  26. Jak poradzić sobie z sytuacją, gdy kamera nie podąża za gestami/poleceniami obracania?
  27. How to deal with the message “Device is offine” for 4G camera?

Cloud Service

  1. How to subscribe cloud service?
  2. How to know it is a automatic renewal cloud plan?
  3. Can a cloud package use for multiple cameras?
  4. How to cancel the cloud plan?
  5. When does the renewal take effect after payment?
  6. What to do if cloud storage becomes ineffectiye?
  7. How to switch to full-day recording?
  8. How to check the purchased cloud service packages?
  9. Introduction of Event recording/24h recording package
  10. Jak przełączyć plan chmury na inną kamerę?

Other Problems

  1. Jak znaleźć identyfikator kamery?
  2. Download Yoosee
  3. Does the camera support built-in battery work?
  4. How to connect the camera to TV?
  5. How to access camera on computer?
  6. How to connect the camera with NVR?
  7. Is the camera waterproof?
  8. How to modify the app login passowrd?
  9. What should l do if the camera is damaged during the warranty period?
  10. How to provide app log?
  11. How to update app version?
  12. How to update the frmware version?
  13. Why l cannot log in my account to Yoosee app?
  14. How to cancel an account?
  15. What to do if there is an error when attempting to bind/register an email?
  16. How to change the login password in the app?
  17. Not receiving verifcation code when registering with a phone number?
  18. What to do if frmware update fails?
  19. How many cameras can be supported for monitoring on a computer?
  20. Why does the computer monitor display a black screen while the mobile monitor is normal?
  21. How change the language on the app?
  22. How to remove advertisements?
  23. How to use the standalone mode for monitoring with a Wi-Fi camera?
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