FAQs about Yoosee App(2025)

Add Device

  1. How to Set Up Wi-Fi Cameras via the Yoosee App
  2. What to Do If Your 2.4GHz Wi-Fi Network Isn’t Available
  3. How to Change the Wi-Fi Network of the Camera
  4. Failed to Add Wi-Fi Camera in the App – How to Troubleshoot
  5. Unable to Find/Connect to “GW_AP_xxx” Network
  6. Can I Add a Wi-Fi Camera if I’m Not Nearby
  7. How To Install Bulb Camera?
  8. How To Install Indoor Camera?
  9. How To Connect and Install Outdoor Wi-Fi Camera?

Alarm Function

  1. How to Handle the Issue of Not Receiving Alarm Notification Messages in the Phone Status Bar?
  2. How to Troubleshoot Frequent Alarm Notification Messages from the Camera?
  3. How to Resolve the Issue of Receiving No Alarm Notifications on Your Phone When the Camera Detects Alarms?
  4. Come attivare la funzione di tracciamento sulla fotocamera?
  5. Come impostare o disattivare il suono dell'allarme della telecamera?
  6. Che cos'è la funzione "Allarme programmato" della telecamera?
  7. Come impostare l'allarme e l'attivazione della luce quando viene rilevato un movimento?
  8. Come consentire agli utenti ospiti di ricevere le notifiche di allarme?
  9. Come impostare il rilevamento del movimento

Other Issues

  1. How to Switch Languages in the Yoosee App?
  2. How to Adjust Camera Order
  3. How to Update the Camera Firmware
  4. Come utilizzare la modalità standalone per il monitoraggio con una telecamera Wi-Fi?
  5. Why Are There No Function Options on the Camera Settings Page?
  6. How to Enable Night Vision Mode
  7. How to Adjust an Inverted Picture on Your Camera
  8. How to Update the Yoosee App Version?
  9. Why Can’t I Log Into My Account?
  10. How to Change Account Password on Yoosee App?
  11. Why Does the Computer Monitor Display a Black Screen While the Mobile Monitor Is Normal?
  12. How to remove advertisements?
  13. Amazon Alexa Integration for Yoosee WiFi Cameras

Monitoring

  1. Come gestire il messaggio "Offline" per una telecamera Wi-Fi
  2. Come gestire il messaggio "Offline" per una fotocamera 4G
  3. Cosa fare se la rete di monitoraggio della telecamera Wi-Fi è occupata?
  4. What to Do If There Is Sound but No Image During Monitoring?
  5. How to Share the Camera with Other Users?
  6. Can I Use My Own SIM Card in a 4G Camera?
  7. How to Delete the Guest Accounts
  8. How to Deal with Camera Rotating Slowly or Lagging?
  9. How to Troubleshoot Abnormal Color in Camera Footage?
  10. How to Deal with No Sound During Camera Intercom?

Purchase services

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Video Recording

  1. What to Do When the Memory Card is Full?
  2. Micro SD Card Format/Not Detected Issues
  3. What is the Maximum Memory Card Capacity Supported by the Camera?
  4. What to Do If There Are No Recordings on the Card Playback Page?
  5. After Inserting the Memory Card, Does It Support Real-Time Playback?
  6. What to Do If You Encounter an Error Message While Viewing Card Playback?
  7. What to Do If Card Playback Keeps Loading?
  8. How to Download Card Recordings via the Yoosee App?
  9. How Much Space Does One Day of Card Recording Require?
  10. How to Set Up Alarm Triggered Recording Function?
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