What to Do If You Encounter an Error Message While Viewing Card Playback?

Symptoms of Memory Card Issues:

• Storage card not inserted
• TF card is damaged
• No recording files

Troubleshooting Steps:

1. Check Card Insertion Status:
   1. Ensure the memory card is correctly and securely inserted into the device.
   1. Remove and reinsert the memory card to observe if the issue persists.
2. Test in Other Devices:
   1. Insert the memory card into other functioning devices (such as a computer or phone) for testing.
   1. This helps to rule out specific camera reading faults or compatibility issues.
3. Replace the Memory Card:
   1. If other devices also show memory card issues, the card may be faulty.
   1. Try using a new memory card, format it, and then use it again.
4. Format the Memory Card:
   1. Attempt to format the memory card through the Youkantou App.
   1. If formatting fails within the app, use a computer formatting tool.