Case 1: The video setting is normal, but there is no video file in the playback.
（1） Enter “recording Settings,” select “manual record,” stop the video record, and then format the memory card.
（2）Restart recording.
Note: The camera does not support the LD brand memory card.
Case 2: when playing back, it prompts, “No TF card inserted.”
（1）Remove the memory card and insert again.
（2）Plug the card into a similar product or computer to see if it can work properly.
（3）Change a new memory card and use it after formatting.
（4） If the APP format fails, please format it on the computer.
Note: When the computer formats the memory card, the file system selects FAT32. Cards with a capacity of more than 64G should be formatted via a computer using third-party tools, such as partition assistants.
Case 3: “No TF card inserted” is indicated in the video setting and “TF card” playback.
（1）Remove the memory card and insert again.
（2） Plug the card into a similar product or computer to see if it can work properly.
（3） Change a new memory card and use it after formatting.
（4） If the problem still exists, please contact the seller for repair.