The monitoring goes black when checking video playback.

(1)Make sure the phone can monitor the camera. If not, please contact the seller to return to the factory for maintenance.

(2)Confirm that both the Yoosee APP and camera firmware are the latest versions.

(3) If the problem persists, please format the memory card or change a new card.

(4)If the problem still exists, please contact customer service on WeChat or send an email to [email protected].

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