How to Handle the Issue of Not Receiving Alarm Notification Messages in the Phone Status Bar?

Troubleshooting Steps for Alarm Notification Issues:

Step 1: Check Yoosee App Settings

1. Open the Yoosee app.
2. Ensure that the Alarm mode or Messaging function is enabled.
3. Walk in front of the camera to test if the alarm pop-up can be triggered.

Step 2: Check Phone System Settings

• For iPhone:
  • Go to Settings.
  • Find Yoosee and enable “Notifications”p ermissions.
• For Android:
  • Go to Settings.
  • Navigate to Notifications and Status Bar.
  • Select Yoosee and enable “Allow Notifications” permissions.

Step 3: Re-login to Your Account

1. Log out of your current account.
2. Log back in and observe if you start receiving notifications.

Note:

• Users must download the version from the Google Play Store to receive push notifications.