- Make sure your camera and mobile phone are as close to your router as possible, and choose Wi-Fi with a strong signal.
- Some devices may not support 5GWi-Fi temporarily, please refer to themanual and select applicable Wi-Fifrequency band.
- Chinese words and special characters cannot be involved in your Wi-Fi name and password.
- The router cannot enable options that restrict Wi-Fi access, such as APisolation, anti-rubbing network, WLAN assistant,etc.
- The camera does not support WPA/WPA2enterprise Wi-Fi temporarily; please switch to other Wi-Fi if it’s connected.