- Ensure that your router is functional and can go online to the internet, and ensure that you do not have multiple devices on your network.
- Ensure high bandwidth allocation with less network traffic. Keep the camera and rooter at 5 meters’ for good connectivity. Restart the router if necessary.
- Power off the device and take out the Micro SD memory card you‘ve inserted, then power on the device again
- Unplug the power cord and replace another power supply instead
- Enter the router management page and check whether there is a device whose name starts with “GW” among the connected devices. If you can not locate it, try to restart the camera and repeat the reset process.