How to cancel the cloud plan?

I am sorry that we do not support refunds for the incurred cloud plan.

To unsubscribe from the automatic renew cloud service, please follow these steps:

  1. Click on Cloud Service to open the subscription page and locate the Automatic Renewal option.
  2. Click on Renewal Management and select Cancel.
  3. Once the unsubscribe process is completed, no further charges will be applied.

Please note that the charges incurred are non-refundable.

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