1. Ensure that your router is functional and can go online to the internet, and ensure that you do not have multiple devices on your network.
2. Ensure high bandwidth allocation with less network traffic. Keep the camera and rooter at 5 meters’ for good connectivity. Restart the router if necessary.
3. Power off the device and take out the MicroSD memory card if you’ve inserted it, then power on the device again.
4. Unplug the power cord and replace another power supply instead.
5. Enter the router management page and check whether there is a device whose name starts with “GW” among the connected devices. If you cannot locate it, try to restart the camera and repeat the reset process.